Câu hỏi thường gặp
Q1: What are the main categories you produce?
A: We specialize in pure cotton knitwear categories such as short-sleeved T-shirts, long-sleeved T-shirts, hoodies, and shorts.
Q2: Do you offer customization or OEM/ODM services?
A: Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.
Q3: How can I get a quotation?
A: Please send product images/materials/processes/quantities, etc., to our email along with your contact information. We will provide a quote promptly and send it to your email.
Q4: What markets do you serve?
A: Our clients are located throughout the United States, the United Kingdom, Germany, Australia, the Middle East, Southeast Asia, and more.
Q5: Can I get a sample first? How long does it take?
A: Yes, samples are available. It usually takes 3–7 days depending on the complexity.
Q6: What’s the lead time for bulk orders?
A: The bulk order takes 15-30 days, and there may be adjustments during peak seasons or special fabrics. Depending on the order situation.
Q7: Can I mix different models in one order?
A: Yes, mixed orders are welcome to help you reduce inventory burden.
Q8: Do you accept long-term partnerships or distributor agreements?
A: Yes, we welcome long-term partnerships and offer special pricing and support.
Q9: Where is your factory located? Can we visit?
A: Our factory is located in Henan, China. You're welcome to visit anytime.
Q10: Do you offer after-sales service?
A: Yes, we provide warranty support. If there's a quality issue, we offer returns or replacements.